Gil Studio

Grow the revenue you already have.

We work with businesses that run on repeat customers — helping them keep more of the people they've already earned.

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5×
cheaper to keep a customer than find a new one
Day 1
is when most businesses lose their customers
Most
businesses never look hard at why people leave
One
point of contact — no bloated teams or agency overhead
Retention — Member Experience — Recurring Revenue — Customer Journeys — Lifetime Value — Onboarding — Growth Systems — Retention — Member Experience — Recurring Revenue — Customer Journeys — Lifetime Value — Onboarding — Growth Systems —
What we do
01
Retention Audit
We look at where your customers are dropping off and why. You get a clear picture of what's happening — and a realistic plan for what to work on first.
02
Experience Improvement
The early experience shapes whether someone sticks around. We look at what's working, what isn't, and help improve the parts that matter most to your members.
03
Ongoing Partnership
For businesses that want ongoing support — we work together month to month, looking at what's changed and where to focus next.
How it works
01
We listen first
A free call to understand your business, your members, and where you think things are breaking down.
02
We find the gaps
We look at your customer journey end-to-end and identify where you're losing people and why.
03
We get to work
We improve what's there — processes, touchpoints, tools — focused on what will actually move the needle.
04
We keep improving
We check in, see what's working, and keep refining. Good outcomes take iteration, not just a one-time fix.
Who this is for

For businesses that run on repeat customers.

  • Membership businesses that are losing members and aren't sure exactly why
  • Owners who know something's off in their customer experience but don't know where to start
  • Businesses ready to invest in keeping the customers they've already worked hard to get
  • Anyone who wants an outside perspective and a clear plan — not just a generic audit

Let's talk about
your business.

Free 30-minute call. We'll talk through what you're working on and whether it makes sense to work together.

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